Shipping Policy

Last updated: 07/10/2026

Overview

At Machinence Demo Store, we aim to dispatch all orders promptly and deliver to you in good condition. This policy outlines our shipping costs.

UK Delivery

Orders over £50.00 qualify for free UK delivery. Standard UK delivery costs £4.99.

International Delivery

We ship internationally. International delivery costs £9.99.

Order Processing Time

Orders are processed Monday to Friday, excluding UK public holidays.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Customs and Import Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees charged by their country's authorities. These charges are not included in the product price or shipping cost and must be paid by the recipient upon delivery.

Delivery Issues

If your order is lost, delayed, or arrives damaged, please contact us at support@machinence.io and we will investigate and arrange a replacement or refund as appropriate.

Contact Us

For shipping enquiries, email support@machinence.io.