Privacy Policy

Data Collection and Usage

At Machinence Demo Store, we are committed to protecting your privacy. We collect personal information, such as your name, delivery address, and contact details, only when you voluntarily provide it during the checkout process. This information is used solely to fulfil your orders for handmade gifts and homeware and to communicate with you regarding your purchases.

Payment Processing

We take the security of your financial data very seriously. Please be advised that payment details are handled securely by the store's payment provider and are not stored on this website. Machinence Demo Store does not collect, process, or store your credit card or bank account details on our own servers. Our payment gateway provider operates under their own stringent security standards to ensure your financial information is protected during the transaction process.

Data Retention

We only retain your personal data for as long as is necessary to complete your order or to comply with our legal obligations. We do not share your information with third parties for marketing purposes. If you wish to view, update, or remove the information we hold about you, please email us at support@machinence.io.

Cookies and Tracking

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device that help our site function correctly. You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features on our website. We do not use intrusive tracking technologies to monitor your behaviour outside of our site.

Communication

We may use your provided email address to send you order updates or respond to your enquiries. If you contact us via [Add your phone number], any personal information shared during that call will be treated with the same confidentiality as electronic communications. Our business address is [Add your business address], should you need to reach us by post.

Your Rights

Under UK data protection law, you have the right to request access to the personal data we hold about you, the right to rectify inaccurate information, and the right to request the deletion of your data. If you have any concerns about how your data is handled, please reach out to us at support@machinence.io so we can resolve the issue promptly.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page. By continuing to use our website, you signify your acceptance of the current version of our Privacy Policy.